I just received our new chipped credit cards from Chase today. They aren’t chip and pin. Here’s what their Q&A page on their web site says (colored emphasis added by me):
Q. Where can I use my chip-enabled credit card globally?
A. Having a chip-enabled card allows you to use your card when traveling internationally because chip card readers are already standard in Canada, Mexico, South America, Europe and Asia. We also recommend that you carry an alternate method of payment, such as local currency, in case you encounter an unattended kiosk that requires a PIN.
Q. Can my cash advance PIN be used to make purchases?
A. No. Your cash advance PIN can only be used at the ATM.
Q. What if my chip-enabled credit card isn’t working at an unattended kiosk while abroad?
A. If the kiosk is asking you for a PIN, you may be able to select one of the following to bypass the PIN prompt: “Cancel,” “Enter” or “Continue.” If the card reader still will not accept your card without a PIN code, there may be staff in the area to assist you with using your magnetic stripe. Otherwise, local currency may be needed in this situation.