This is a really long post, so if you just want the summary, jump directly to TL; DR.
I spent nearly two weeks planning our route, figuring out dates and determining how long we plan to stay abroad, but one call to United Airlines and everything changed. The call to United Airline deserves a post all to itself, but the short story is: we called three times, and by our third call, we finally knew the questions to ask and got someone on the line who knew what she was doing. After just a few minutes, it was obvious that we needed to do more planning after hearing the restrictions on the RTW fare. Restrictions that are not clearly posted on their website.
RTW Rules and Regs
There are a myriad of rules for the RTW airfare. One of the rules is that our direction of travel must remain in one general direction, east or west. The airline divides the world into three regions for the RTW fare: Americas, Europe/Africa/Middle East, and Asia/Oceania. We must start and end in the same country. We can cross into each region only once. The crossing between regions cannot be via a surface route, i.e., we must travel between regions by air. We can travel in any direction within the regions. We cannot go through our starting country on the way to another one. We are limited to 16 segments, 15 stopovers, and 39,000 total miles. Segments using surface transport count as one segment even though we’re not flying, which seems unfair. Separate legs of a flight—connecting flights—count as multiple segments. Stopovers are any place we stay more than 24 hours. We are limited to 5 legs that use surface transportation. All travel must be completed in one year.
This all sounds fairly straightforward until you get on the phone with someone from United. Then you find out the rules are a bit different for award travel and all your best laid plans turn to, well, you know what. With over 430,000 airline award miles saved in preparation for this trip, what we didn’t count on was that the RTW award fare was damn near impossible to use for a long trip. Continue reading